RouteSky · Legal

RouteSky Privacy Policy.

Effective: 26 May 2026 · Last updated: 31 August 2026

This Privacy Policy explains how Alderframe Ltd ("Alderframe", "we", "us", "our") handles information in connection with the RouteSky iOS application ("RouteSky" or the "App"). It supplements, and should be read alongside, the main Alderframe Privacy Policy. Where this RouteSky Privacy Policy differs from the main policy in relation to RouteSky, this RouteSky policy prevails.

1. Who we are

RouteSky is developed and published by Alderframe Ltd, a company registered in England and Wales. For any privacy questions about RouteSky, contact: [email protected] (subject: RouteSky Privacy).

Alderframe Ltd is registered in England and Wales, company number 17269623, registered office 66 Paul Street, Hackney, London EC2A 4NA. We have no establishment in the European Union; our representative under Article 27 of the EU GDPR is being appointed and will be named here once in place. In the meantime you can contact us directly at the address above, and you keep the right to complain to your national supervisory authority.

2. Overview

  • No account. RouteSky does not require you to create an account or sign in to use the App.
  • No tracking. RouteSky does not use third-party advertising SDKs or cross-app tracking. We do not implement Apple’s App Tracking Transparency tracking framework because RouteSky does not track you across apps and websites owned by other companies.
  • No sale of personal data. We do not sell or rent your personal information.
  • No third-party advertising SDKs. RouteSky does not embed third-party advertising or analytics SDKs that profile you.

3. Information processed by RouteSky

Depending on which features you use and the permissions you grant, RouteSky may process the following categories of information:

Location

RouteSky uses your device location to plan routes, provide turn-by-turn guidance (including on CarPlay), and show route weather context. During an active journey, location can continue in the background so guidance doesn’t stop when your phone locks; this ends at arrival or when you end the route. Location is processed on your device by iOS, MapKit, and WeatherKit. If you enable optional features, RouteSky sends route-area coordinates to the relevant data provider: TomTom and HERE (live traffic incidents), RainViewer (rain radar tiles), and OpenStreetMap’s Overpass API and Open-Meteo (optional route extras). These requests contain no account identifiers, and all such features are off by default. Outside the optional Community hazard reports feature described below, RouteSky does not transmit location to any Alderframe-operated service, and it never uses location for advertising or profiling.

Route and journey information

Route inputs (origin, destination, waypoints), saved trips, and trip metadata (such as estimated arrival time and Journey Score) are stored locally on your device. If iCloud sync is enabled, this information may be stored in your iCloud under your Apple ID and is not accessible to Alderframe.

Weather information (WeatherKit)

RouteSky uses Apple’s WeatherKit to retrieve weather data for route planning and journey features. Apple acts as a controller / processor of the underlying weather requests in accordance with Apple’s terms. Apple’s use of any data sent through WeatherKit is governed by Apple.

Purchases (StoreKit)

If you subscribe to RouteSky Pro or make any in-app purchase, the transaction is processed by Apple through the App Store using StoreKit. We receive a transaction receipt that allows us to validate your entitlement (whether a subscription is active). We do not receive your credit card number, banking details, or full Apple ID.

On-device journey data

Your trips, saved places, preferences, and hazard reports are stored on your device (some in an App Group container). RouteSky has no account system, and unless you turn on the optional Community hazard reports feature described below, hazard reports never leave your device. This data stays with you and is deleted with the app or via Profile → Delete All RouteSky Data.

Community hazard reports (optional, off by default)

If you turn on Community hazard reports in Profile, each one-tap hazard report you make — the hazard type (for example ice, fog, flooding), its coordinates, the time, and a random per-install identifier that RouteSky generates on your device — is sent to a RouteSky database operated by Alderframe Ltd on Supabase (hosted in the EU, Paris region) so that drivers nearby can see it on their route, and their reports appear on yours. No name, account, contact detail or device identifier is attached, and reports contain no free text. The random identifier is used only to apply rate limits, to let you flag or block another driver's reports, and to show you how many drivers your reports reached. Reports expire automatically (30 minutes to 6 hours depending on type) and are deleted from the database within 7 days of expiring or being hidden. Anyone can flag a report as wrong or abusive or block its author; repeatedly flagged reports are hidden and the device that made them may be suspended. You can turn sharing off at any time in Profile; reports already shared expire as above. Legal basis: consent (UK GDPR Art. 6(1)(a)), withdrawn by turning the setting off.

How anonymous is it, honestly? Reports carry no name, account or contact detail, and we cannot identify you from one. But because the random identifier stays the same for as long as the app is installed, reports made from the same installation can be linked to each other — which is exactly what lets us rate-limit abuse and let you block someone. We therefore treat these reports as personal data and protect them as such, rather than calling them fully anonymous.

Deleting your reports. You can delete the reports made from your device at any time in Profile → Community hazard reports. Reinstalling RouteSky generates a new identifier and permanently severs the link to earlier reports, so please delete them before you uninstall if that matters to you.

Questions or concerns about a community report: [email protected] (subject: RouteSky Community Report). We aim to respond within 24 hours.

Diagnostics

If you opt to share crash and diagnostics data via iOS (Settings → Privacy & Security → Analytics & Improvements), Apple may share aggregated, non-personally-identifiable diagnostics with developers. We use this only to identify and fix issues.

4. What RouteSky does not collect

  • We do not require an account, email address or password to use RouteSky.
  • We do not collect or upload your contacts, photos, microphone or camera data.
  • We do not use third-party advertising or marketing SDKs.
  • We do not track you across apps and websites owned by other companies.
  • We do not sell, rent or trade personal information.
  • We do not knowingly process special category data (such as health, biometric or political information) through RouteSky.

5. How we use information

Where information is processed at all, it is used to:

  • Provide and operate RouteSky’s planning, mapping, journey and weather features that you choose to use;
  • Provide turn-by-turn guidance on your iPhone and on CarPlay;
  • Validate RouteSky Pro entitlements via Apple’s StoreKit;
  • Diagnose and fix bugs and improve stability;
  • Respond to support, privacy and accessibility requests you send us; and
  • Comply with applicable legal obligations.

6. Legal basis (UK GDPR)

Where RouteSky processes personal data of users in the United Kingdom or European Economic Area, we rely on the following lawful bases under the UK GDPR / EU GDPR:

  • Performance of a contract (Article 6(1)(b)) — to provide the App and any RouteSky Pro features you have purchased;
  • Legitimate interests (Article 6(1)(f)) — to keep RouteSky secure, prevent abuse, fix bugs and improve the product, balanced against your interests and rights;
  • Consent (Article 6(1)(a)) — for optional permissions you grant in iOS (for example, Location). You can withdraw consent at any time via iOS Settings;
  • Compliance with legal obligation (Article 6(1)(c)) — where required by law.

7. Sharing

We do not sell personal data, and we do not share personal data with third parties for their own marketing. We may share information with:

  • Apple — through built-in iOS frameworks (MapKit, WeatherKit, StoreKit, CarPlay, iCloud). Apple’s use of any data exchanged via these frameworks is governed by Apple’s terms and privacy policy;
  • TomTom and HERE — if you enable live incident alerts, RouteSky requests traffic incident data for the area of your active route by sending those providers a bounding box of route coordinates (no identifiers). See the TomTom and HERE privacy policies for their handling of request data;
  • OpenStreetMap (Overpass API), Open-Meteo and RainViewer — if you enable the relevant optional features, RouteSky sends route-area coordinates to retrieve bridge names, air-quality/pollen data, or rain-radar tiles. These requests contain no identifiers and the features are off by default;
  • Supabase, Inc. — if you turn on the optional Community hazard reports feature, shared reports are stored in an EU-hosted (Paris region) Postgres database operated for Alderframe by Supabase, acting as our processor under data-protection terms. Reports carry no name, account, contact detail or device identifier — only the hazard type, coordinates, time and a random per-install identifier;
  • Service providers who help us operate the App (for example, infrastructure hosting for the marketing website and email), under written confidentiality and data-protection terms;
  • Authorities and others where required by law, regulation, lawful process, or to protect the rights, property or safety of Alderframe, our users or the public.

8. Retention

Information processed in RouteSky is held only for as long as is needed for the purposes set out above. Locally stored data (such as saved trips) is retained on your device until you delete it or uninstall the App. Shared community hazard reports expire automatically (30 minutes to 6 hours depending on type) and are deleted from the community database within 7 days of expiring or being hidden. Support correspondence is retained for a reasonable period and then deleted. Transaction records held via Apple are retained according to Apple’s policies.

9. Your choices and rights

You can manage many privacy choices directly in iOS:

  • Location: Settings → Privacy & Security → Location Services → RouteSky;
  • Notifications: Settings → RouteSky → Notifications;
  • Subscriptions: Settings → [your name] → Subscriptions;
  • Community hazard reports: turn sharing on or off at any time in Profile → Community hazard reports; reports already shared expire as described in Retention;
  • Local data: delete the App to remove its on-device data, or use any reset options inside the App.

Where applicable law (such as the UK GDPR, EU GDPR or California Consumer Privacy Act) gives you rights to access, correct, delete, restrict or object to processing of personal data we hold about you, you can exercise those rights by emailing [email protected]. We will respond in line with applicable law. Because community hazard reports carry only a random per-install identifier — not your name or contact details — if you ask us to delete a specific report, please quote the approximate time and place of the report so we can locate it. You also have the right to complain to the UK Information Commissioner’s Office (ico.org.uk) or your local data-protection authority.

10. Children

RouteSky is not directed to children under the age of 13 and we do not knowingly collect personal information from children. If you believe a child has provided personal information through RouteSky, please contact us so we can remove it.

11. International users

RouteSky is operated from the United Kingdom. If you use RouteSky from outside the UK or EEA, please understand that any limited information processed may be transferred to, or accessed from, the United Kingdom. Where required, we put in place appropriate safeguards (such as the UK International Data Transfer Agreement or Standard Contractual Clauses) to protect international transfers.

12. Security

We use reasonable technical and organisational measures appropriate to the limited categories of information processed by RouteSky. However, no system can be guaranteed completely secure, and we cannot promise absolute security.

Complaints about how we use your personal information

If you are unhappy with how Alderframe Ltd has handled your personal information, you have the right to complain to us under section 164A of the Data Protection Act 2018. You can:

You do not have to use the form — we will accept a complaint made in any clear way. We will acknowledge your complaint within 30 days of receiving it, look into it, keep you informed of progress, and tell you the outcome without undue delay.

You can also complain to the Information Commissioner’s Office at any time, under section 165 of the Data Protection Act 2018: ico.org.uk/make-a-complaint — Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF; telephone 0303 123 1113. If you are in the EEA, you may also complain to the supervisory authority in your country.

13. Changes to this policy

We may update this RouteSky Privacy Policy from time to time. The "Effective" and "Last updated" dates above show when it was last revised. If a change is material, we will take reasonable steps to notify you in advance (for example, in-app or on this page).

14. Contact

Questions about this RouteSky Privacy Policy: [email protected]. For broader privacy matters, see the main Alderframe Privacy Policy.