Are you taking on projects now?
Yes. We take on a small number of client projects at a time alongside our own products, so we can give each one proper attention. You’ll get an honest start date before you commit.
Do you build websites as well as apps?
Yes — complete websites, from a single launch page to company sites, online shops and web apps, including design, build, testing, launch and ongoing care.
Do you build Android apps?
Yes. We take on Android and cross-platform projects as well as native iOS. We decide between native and shared-code approaches after looking at your requirements, and we’ll explain why.
Are the prices final?
Fixed-price items are exactly as listed. For “from” and quoted services we send a written quote with the scope, timeline and total before you commit; that total only changes if you ask us to change the scope, and we’ll quote any change first.
Is anything added to the price?
No. The price shown, or the total in your written quote, is the full amount you pay us — no VAT, booking fees or card surcharges are added on top. Costs you pay directly to other companies (see below) are explained before you commit.
What costs might I have outside your price?
Things you pay to other companies in your own name: domains, hosting, app-store developer accounts, platform subscriptions (for example a shop or booking system), payment-processing fees, and any paid third-party services or licensed assets. We tell you about them before you commit.
Who owns the work?
You do, once it’s paid for in full: the code, designs and assets we create for you. Third-party components, fonts, images and services stay under their own licences, which we’ll set up in your name or explain. We may reuse our own general tools and know-how.
Can I cancel?
Yes. If you’re a UK consumer you have 14 days to cancel. We won’t start work in that time unless you ask us to; if you do and then cancel, you pay only for the work done and we refund the rest, including unused deposit. Full details are in the Service Terms.
Who will I work with?
Alderframe is founder-led: your project is run personally by the founder, from the first call to launch.
Do you do AI features?
Where they genuinely help — for example smarter search, document processing or natural-language tools — and with care for privacy, reliability and running costs. We’ll also tell you when AI isn’t the right answer.