Compliance & Disclosures.

This page sets out the UK regulatory disclosures Alderframe LTD makes to clients, employees, suppliers and the public. It is published in the spirit of the “disclose, don’t bury” convention — everything one place, plain English, dated. Contact: [email protected].

1. Company identity (Companies Act 2006 · E-Commerce Regulations 2002)

• Registered name: Alderframe LTD
• Trading names: Alderframe · Build With Alderframe
• Type: Private company limited by shares
• Country of registration: England & Wales
• Registered office: 66 Paul Street, Hackney, London EC2A 4NA, United Kingdom
• Companies House number: 17269623
• UK VAT registration: not currently registered — turnover is below the £90,000 UK VAT threshold. VAT is not added to catalog prices. We will publish our VAT number on this page on the day we register.
• Apple Developer Team ID: F853777W6P
• Primary contact: [email protected]
• Website: https://alderframe.co.uk

2. Data protection (UK GDPR · Data Protection Act 2018)

Alderframe LTD is the data controller for personal data collected through alderframe.co.uk and through any Build With Alderframe engagement. Our full Privacy Policy is at /privacy.html. We list every third party that processes personal data on our behalf, with safeguards, at /legal/subprocessors.html.

ICO registration: [pending]. Once issued, our ICO data-controller registration number will appear here and on the Privacy Policy.

UK Representative / EU Representative: not currently required — Alderframe LTD is established in the UK, has no EU establishment, and the volume of EU-resident data subjects we process is occasional and low-risk. We monitor this position and will appoint a representative under UK GDPR Art 27 / EU GDPR Art 27 if and when that changes.

Data subject rights: access, rectification, erasure, restriction, portability, objection, and complaint to the UK Information Commissioner’s Office (ICO). Exercise any right by emailing [email protected].

3. Payment compliance (PSR 2017 · PCI DSS)

All card and digital-wallet payments are processed by Stripe Payments UK Ltd — authorised by the Financial Conduct Authority under the Payment Services Regulations 2017 (FRN 752443). Stripe is a PCI DSS Level 1 service provider.

Alderframe LTD’s PCI DSS scope is SAQ-A — we never see, transmit or store card numbers, CVVs, or PINs. Cardholder data is collected entirely on Stripe’s hosted Checkout page (checkout.stripe.com and buy.stripe.com) and never on alderframe.co.uk. Payouts settle to Alderframe LTD’s GBP business current account at Tide (provided by ClearBank, FCA-authorised).

Bank-transfer payments (Faster Payments) are received directly into the Tide account; the sort code and account number are provided on issued invoices only and are not used in any other context.

4. Consumer protection (Consumer Rights Act 2015 · Consumer Contracts Regulations 2013)

For UK consumers buying services online from Alderframe:

• 14-day cancellation right from order confirmation under the Consumer Contracts Regulations 2013. Performance-fee carve-out applies if you ask us to start work within the 14 days. Full detail in our Service Terms §6.
• Services performed with reasonable care and skill under the Consumer Rights Act 2015 §49. Where they aren’t, we will redo or refund the affected stage.
• Information requirements: pre-contract information (service description, price, cancellation rights, business identity) is provided on the Studio catalog page and at Stripe Checkout before any payment is captured.
• No hidden fees: catalog prices are the final price (no VAT added; no booking fees; no card surcharges). Promo codes (e.g. HELLO15) are the only price modifier.

5. Provision of Services Regulations 2009

Information about Alderframe LTD as a service provider is published on this page (company identity, contact details, professional indemnity status, after-sales process). Any further information required under the Regulations is available on request to [email protected].

6. Modern Slavery Act 2015 statement

Alderframe LTD’s annual turnover is significantly below the £36 million threshold at which a formal Modern Slavery and Human Trafficking Statement is mandatory under section 54 of the Modern Slavery Act 2015. Even so, Alderframe is committed to operating without modern slavery, servitude, forced or compulsory labour, or human trafficking in any part of our business or supply chain.

Our practical measures, proportionate to a small founder-led studio:

• We work only with suppliers and subprocessors whose published policies and reputation are consistent with the Act (Stripe, Tide/ClearBank, Cloudflare, Supabase, Apple, Google, GitHub) — all major regulated providers with their own published policies.
• Engagements with subcontractors (if and when used) include a clause requiring compliance with the Modern Slavery Act 2015 and equivalent laws in their jurisdiction.
• Any credible concern can be reported confidentially to [email protected] and will be taken seriously.

7. Anti-bribery & corruption (Bribery Act 2010)

Alderframe LTD has a zero-tolerance approach to bribery and corruption. We do not offer, promise, give, solicit or accept bribes — financial or otherwise — to or from any client, supplier, public official, or other party, in the UK or any other jurisdiction. Reasonable and proportionate hospitality (e.g. a coffee meeting) is allowed; anything else is not.

Any concern about a possible breach can be reported confidentially to [email protected].

8. Equality & non-discrimination (Equality Act 2010)

Alderframe LTD is committed to equal treatment and to not discriminating against any client, supplier or member of staff on grounds of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We design and build products to be accessible by default — see our individual product accessibility statements (e.g. SaySpace, RouteSky).

For the alderframe.co.uk website itself, our accessibility target is WCAG 2.2 Level AA. We will publish a formal Website Accessibility Statement on this hub once we have completed a third-party audit.

9. Sanctions, AML & KYC

Alderframe LTD will not knowingly accept business from, or provide services to, any individual or entity:

• subject to UK financial sanctions administered by the Office of Financial Sanctions Implementation (OFSI);
• subject to EU, US (OFAC), or UN Security Council sanctions;
• resident or operating in a comprehensively sanctioned jurisdiction (currently Russia, Belarus, Iran, North Korea, Syria, Cuba, Crimea, Donetsk, Luhansk);
• where the source of funds is not transparent.

Stripe performs automated sanctions screening on all card transactions in line with its FCA obligations. For bank transfers, we may ask basic KYC questions before accepting unusually large sums. Anti-money-laundering is taken seriously even where formal MLR 2017 registration is not required for our service type.

10. Insurance

Professional Indemnity insurance: [in arrangement — policy details will be published here on inception]. Target cover: minimum £1 million per claim, market-standard for UK iOS development consultancies.

Public Liability insurance: [not currently held]. Alderframe operates remotely with no visiting public; risk is assessed as low. Will be arranged before any in-person service delivery.

Cyber Liability insurance: [in arrangement]. Covers data breach response and notification costs.

11. Apple Developer Program & App Store compliance

Where Alderframe LTD prepares or submits apps to the Apple App Store on a client’s behalf (as part of the App Store Launch Pack catalog item), submissions are made under the client’s own Apple Developer Program account using their own Team ID. Alderframe’s Team ID (F853777W6P) is used only for Alderframe’s own products (Freshli, SaySpace, RouteSky). All submissions comply with the App Store Review Guidelines and the Apple Developer Program License Agreement.

12. Online Safety Act 2023

Alderframe LTD’s consumer-facing user-to-user service is SaySpace, which has its own published Safety & Moderation policy aligned with Online Safety Act 2023 requirements. The Build With Alderframe service is B2B / B2C consultancy with no user-to-user functionality of its own.

13. Cookies & PECR

Use of cookies on alderframe.co.uk is described in our Cookie statement. The site uses only strictly-necessary cookies set by our infrastructure provider (Cloudflare) for security and performance. No analytics, advertising, or marketing cookies are set on alderframe.co.uk itself. PECR consent is therefore not required for first-party cookies.

14. Complaints

If you have a concern about any aspect of Alderframe’s service or conduct, see our Complaints procedure. Internal resolution is the fastest route. UK consumers retain all statutory rights to escalate to an approved Alternative Dispute Resolution body or to Trading Standards.

15. Tax & financial reporting

Alderframe LTD files annual accounts and confirmation statements with Companies House and corporation tax returns with HMRC as required by UK law. We are not currently registered for VAT (turnover below the £90,000 threshold); we will register and add UK VAT to invoices at the threshold or earlier if appropriate.

16. Governing law

This page and Alderframe LTD’s general legal documents are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory consumer-protection rules in your country of residence.

Solicitor-review note. This page is published in good faith and reflects current UK law as Alderframe LTD understands it on 27 June 2026. It is not legal advice. Alderframe LTD recommends having a qualified UK solicitor review the documents in the Legal hub before relying on them for any specific situation. Items marked [pending] or [in arrangement] are being actively progressed and will be filled in publicly as they complete.