SaySpace Support.

1. Contact

The fastest way to reach the SaySpace team is by email. We aim to respond within a few working days.

Email: [email protected]
Subject line: SaySpace Support

If possible, include your iOS version, device model, SaySpace app version (once installed), a short description of what you were doing and what you expected to happen, and any screenshots.

2. Help topics

Account help

Help with sign-in, profile settings, recovery and account settings is available here and in the app. For further enquiries, please email us.

Reporting content or users

You can report content or accounts in-app using the consistent block / mute / hide / report menu. You can also email [email protected] with the subject SaySpace Report.

Safety concerns

For urgent safety concerns, email [email protected] with the subject SaySpace Safety. See also our Safety & Moderation page.

Moderation appeals

If a moderation decision has been taken on your account or your content and you’d like to appeal, see the appeals section in Safety & Moderation. You can also email [email protected] with the subject SaySpace Appeal.

Data export & deletion

You can export your data and delete your account at any time in the app (Settings → Data Export, Settings → Account → Delete Account). See Account Deletion.

Privacy questions

See the SaySpace Privacy Policy. To exercise a privacy right, email [email protected] with the subject SaySpace Privacy Request.

Accessibility feedback

See the Accessibility Statement. Feedback: [email protected].

3. Common questions

Is SaySpace available now?

Yes — SaySpace is live on the App Store. You can download SaySpace for iPhone, iPad and Apple Watch — free, requires iOS 18 or later.

What’s the current app version?

1.2.2026. The biggest change in this release is the new News tab — live world headlines aggregated server-side from reputable RSS feeds, organised by 10 topics (World, Politics, Business, Technology, Science, Health, Sports, Entertainment, Climate, and Gaming).

How much does SaySpace cost?

SaySpace is free, with no ads and no in-app purchases.

Which devices?

iPhone and iPad, running iOS 18 or later. SaySpace also includes an Apple Watch companion app for glanceable mentions, replies, and feed peeks.

How do I sign in?

With Sign in with Apple. If you choose Apple’s private relay, SaySpace never sees your real email address.

What languages?

SaySpace is localized in 33 languages (English and 32 more) on the App Store. The in-app interface is localized too.

Where does the News tab get its headlines?

From publicly available RSS feeds of reputable outlets — for example BBC, The Guardian, NPR, Al Jazeera, and others — aggregated server-side by SaySpace and organised into 10 topics. SaySpace shows only a headline, a short excerpt, the source name, and a link. Tapping Read at <source> opens the original article on the publisher’s website; SaySpace never reproduces full articles and is not the source of the news. See the Privacy Policy for details on what happens when you tap a headline.

How do I export or delete my data?

Both are available in the app. Settings → Data Export gives you a complete, open archive. Settings → Account → Delete Account removes your account and data permanently. See Account Deletion.

4. Expected response

We aim to respond to support, privacy and accessibility emails within a few working days. We are a small UK studio, so response times may vary during quieter periods, public holidays, or staff annual leave.

5. Other

For broader Alderframe matters, see the main Alderframe contact page.